Social Media Marketing

The Reality Check: Setting Expectations with Social Media

The Reality Check: Setting Expectations with Social Media

In today’s digital age, social media often seems like the holy grail of marketing. With platforms like Instagram, Facebook, TikTok, and LinkedIn offering instant access to millions, it’s tempting to think social media alone can turn your business into an overnight success. You post a few things, and suddenly, customers will come flooding in, right?

Not exactly.

As someone who has worked in this space for over 20 years, I find that managing expectations is one of the most frequent things I have to do as a digital marketer. While social media can absolutely be a game-changer for your business, it’s not a magic tool. It requires strategy, consistency, and—perhaps most importantly—a realistic understanding of how it fits into your overall marketing plan. Let’s dive into what social media can actually do for your business and how to make it work most effectively by setting the right expectations.

1. Social Media Supports—It Doesn’t Replace—Your Other Marketing Efforts

First and foremost, a good social media plan is designed to support your other marketing efforts, not replace them. If you think social media will take the place of email marketing, SEO efforts, or old-fashioned networking, you’re in for a disappointment.

Think of social media like a megaphone: it can amplify what’s already working, but it’s not going to do the heavy lifting alone. Your website should still be optimized for conversions, your email list nurtured, and your brand’s messaging consistent across all channels. Social media will enhance all of these efforts, but it cannot replace them.

Take the example of a local retail store. The owner may post sporadically on Instagram but has yet to update their Google Business profile or invest in SEO for their website. The result? Followers on social media may be confused about where the store is located or what services they offer, ultimately reducing their willingness to take action. Social media can amplify visibility, but it’s not the sole driver of conversions without a solid foundation elsewhere.

2. “If You Build It, They Will Come” Only Happens in the Movies

We’ve all heard the saying, “If you build it, they will come.” Unfortunately, in the world of social media, this simply isn’t true. Posting content isn’t enough to guarantee an audience. Many times, your efforts need to be supplemented with paid ads, SEO, and good old-fashioned word-of-mouth.

I once worked with a woman who ran an e-commerce business. She posted a handful of times a month, didn’t run any paid ads, and often went MIA from her socials. When she restarted her social media efforts, she wondered why there were no immediate sales. This was a situation where I had to explain the importance of consistency and educating clients on the need for more than just organic posts.

In reality, getting noticed on social media requires strategic support, like boosting posts, running targeted ads, or partnering with influencers. Just like you wouldn’t open a new restaurant and expect customers to show up without any advertising, the same goes for your social media presence.

Paid ads are often a game-changer when used correctly. Targeting the right audience, experimenting with creatives, and optimizing for conversions can be the difference between having followers and getting actual sales.

3. A Balanced Approach Is Key—Social Media Alone Won’t Drive Leads

This brings us to another crucial point: unless you’re an influencer with a massive following, social media should be one piece of a larger marketing strategy. Many business owners make the mistake of putting all their eggs in the social media basket, expecting likes, shares, and comments to translate directly into sales.

But here’s the truth—social media alone won’t build your business. It’s part of a larger ecosystem that includes SEO, email marketing, networking, and paid ads. A diversified approach means your potential customers see you in multiple places—not just on social media—helping build trust over time.

Consider real estate agents. Social media can help showcase new listings or market expertise, but real estate agents also need in-person networking, client referrals, and local advertising. Social media builds brand awareness and visibility, but it won’t close the deal on its own.

In fact, studies show that businesses combining SEO efforts with a strong social media presence can see up to a 14.6% conversion rate, compared to just 1.7% for traditional outbound methods. This shows that a mix of channels—rather than relying solely on social media—is key to sustainable growth.

4. Paid Advertising Can Be a Game-Changer, But It’s Not a One-Time Fix

Many people expect instant results from boosting a post or running an ad for a few days. When nothing happens, they feel discouraged. Paid advertising is incredibly effective, but it requires patience and testing. You need to experiment with your audience targeting, creatives, and messaging to see what resonates most with your audience. It’s not a “set it and forget it” kind of thing.

Paid ads also work best when they’re part of a comprehensive strategy. An ad can drive traffic to your profile, but if your social media presence or website isn’t optimized, that traffic won’t convert. Make sure you have a solid call-to-action and an engaging landing page or bio to maximize your investment.

5. Social Media Is a Tool, Not a Magic Wand

Ultimately, social media is just one tool in your marketing toolbox. It can help you connect with your audience, build brand awareness, and drive engagement, but it’s not a magic wand. You wouldn’t use just one tool to build a house—so don’t expect social media alone to build your business.

Instead, focus on creating a balanced, multi-channel approach. When social media is paired with SEO, email marketing, and other forms of outreach, it can work wonders. But on its own, it’s not a silver bullet.

How to Create a Balanced Marketing Strategy: A Quick Checklist

To help ensure your social media efforts are part of a well-rounded plan, here’s a quick checklist to get you started:

  1. Email Marketing: Are you nurturing your email list regularly with updates, offers, and valuable content?
  2. SEO: Is your website optimized to rank for relevant keywords and phrases?
  3. Paid Ads: Have you allocated a budget to run ads on social platforms and search engines?
  4. Networking: Are you building relationships through in-person or virtual networking events?
  5. Content Consistency: Are you posting regularly on social media with a clear, consistent message?
  6. Analytics: Are you tracking and measuring the success of your efforts across all platforms?
  7. Brand Messaging: Is your messaging consistent across social media, email, and your website?

Final Thoughts

Social media is a powerful tool, but it’s not a magic fix. It works best when used to support and amplify your other marketing efforts. By setting realistic expectations, staying consistent, and adopting a balanced marketing approach, you’ll be in a better position to see long-term success.

So, before placing all your hopes on social media alone, remember: the real magic happens when social media is just one piece of your broader marketing puzzle.

Short-Form Video

10 Pro Tips to Ace Vertical Video: Mastering the Short-Form Game

In the era of quick consumption and shortened attention spans, short-form vertical videos have risen to prominence, reshaping the digital content landscape. With 66% of consumers reporting short-form video as the most engaging type of social media content in 20221, there’s never been a better time to Short-Form Videoperfect your short-form video strategy. Here are ten tips to make your vertical videos stand out and resonate with your audience:

  1. Embrace Vertical Content: Designed primarily for mobile devices, most short-form video platforms favor the vertical format. This orientation ensures videos fill the entire phone screen, offering viewers an immersive and unobstructed experience. Remember, 73% of consumers prefer short-form videos to learn about products or services, making the format pivotal to user engagement.
  2. Keep It Short and Sweet: The essence of short-form videos lies in their brevity. While optimal lengths can vary, aiming for a duration between 5 and 90 seconds ensures content remains snappy and digestible, fitting the rapid consumption patterns of modern audiences.
  3. Leverage Captions: With many users browsing without sound, captions become indispensable. They not only make your videos accessible but also ensure the core message gets through, enhancing viewer engagement even in silent mode.
  4. Prioritize Stunning Visuals: Given that visuals often serve as the first point of engagement, it’s vital to invest in high-quality graphics, animations, and visuals. Such eye-catching elements can make your content memorable in a sea of endless scrolling.
  5. Narrate a Story: Even within the constraints of short-form content, storytelling has the power to emotionally resonate with viewers. A structured narrative can guide the viewer, creating a memorable journey in just a few seconds.
  6. Harness the Power of Audio: While visuals are paramount, audio elements like background music or sound effects can amplify the emotional impact, setting the tone and ambiance for your content, leading to a richer viewer experience.
  7. Dive Deep into Analytics: In a world where 90% of marketers are ramping up their short-form video budgets3, understanding your content’s performance is crucial. Use analytical tools to measure metrics like views and engagement, refining your strategy based on data-driven insights.
  8. Begin with a Bang: First impressions matter immensely in the digital world. Start your content with a compelling hook, whether through riveting visuals, intriguing text, or a gripping narrative, ensuring your audience remains glued to the screen.
  9. Repurpose Wisely: Creating fresh content can be resource-intensive. Instead, breathe new life into existing content. Utilizing previously created footage or images in innovative ways can provide fresh perspectives without exhaustive effort.
  10. Stay Genuine and Authentic: In an age dominated by polished content, authenticity shines through. Highlighting the genuine faces and stories behind your brand can foster deeper connections with your audience. Remember, it’s not always about groundbreaking ideas; sometimes, it’s about genuine storytelling.

Incorporating these ten tips can significantly elevate your short-form vertical video strategy, ensuring your content not only captures attention but also leaves a lasting impression.

Instagram maketing mistakes

Instagram Success: Avoiding Common Mistakes

Instagram maketing mistakes

As of 2023, Instagram has firmly established itself as one of the top five social media platforms. Its initial purpose of enabling individuals to share photos has transformed into a valuable tool for businesses seeking to engage with their audience, display their products, and boost brand recognition. Instagram’s visual-oriented nature and extensive user community present a distinct chance to captivate potential customers. However, numerous businesses currently grapple with the absence of a well-defined strategy, resulting in common mistakes that can impede their progress. In this article, we’ll identify these prevalent blunders and provide insights on how to avoid them.

1. Neglecting a Well-Defined Strategy:

One of the most significant missteps businesses make on Instagram is diving in without a clear strategy. It’s like throwing spaghetti against the wall and hoping something sticks. Before you start, outline your objectives, target audience, content themes, and posting schedule. A well-defined strategy will guide your efforts and increase your chances of success.  *Read more about the importance of content marketing.

2. Ignoring the Importance of Visual Quality:

Instagram is a visual platform, and the quality of your visuals matters. Blurry, poorly composed, or unattractive images and videos can deter users from engaging with your content. While most modern phones have capable cameras, it’s essential to compose your photos well and invest in high-quality photography (yes, most phones are just fine!), editing tools, and graphic design to ensure your posts are visually appealing and consistent with your brand.

3. Overlooking the Value of Captions:

While Instagram is primarily a visual platform, captions are essential for conveying your message and building a connection with your audience. Remember that Instagram is mainly an audio-off platform, unlike TikTok. This means that most people rely on captioning on videos instead of audio. Use captions to tell stories, ask questions, provide context, and encourage engagement.

4. Buying Followers or Engagement:

Some businesses fall into the trap of buying fake followers or engagement to inflate their numbers quickly. This tactic not only violates Instagram’s terms of service but also undermines your credibility. Authenticity is crucial on Instagram, so focus on growing your following organically by providing value and engaging with your audience.

5. Inconsistent Posting:

Consistency is key on Instagram. Posting irregularly or sporadically can lead to a loss of engagement and followers. Create a content calendar and stick to a consistent posting schedule to keep your audience engaged and informed. It’s less important how often you post, and more important that you stick to a regular schedule.

6. Ignoring Analytics:

Instagram provides valuable analytics and insights that can help you understand your audience better and measure the success of your campaigns. Failing to use these analytics to refine your strategy is a missed opportunity. Regularly review your data to make informed decisions and adjustments to your marketing efforts.

7. Over-Promotion:

While Instagram is a great platform for marketing products, avoid the mistake of being overly promotional. People come to Instagram for inspiration and connection, not constant sales pitches. Strike a balance between promotional content and engaging, informative, or entertaining posts that provide value to your followers.

8. Neglecting Engagement:

Social media is a two-way street, so don’t just focus on posting content – engage with your audience. Respond to comments, messages, and mentions promptly. Building a genuine connection with your followers can lead to increased loyalty and advocacy.

9. Ignoring Hashtags:

Hashtags are a powerful tool for increasing your discoverability on Instagram. Using relevant and trending hashtags can help your posts reach a broader audience. However, be selective and avoid using too many hashtags, which can come across as spammy.

10. Lack of Adaptation:

Lastly, the digital landscape is constantly evolving, and what works today may not work tomorrow. Avoid the mistake of becoming complacent with your strategy. Stay updated with Instagram’s features and algorithm changes, and be willing to adapt and experiment with new tactics.

11. Blindly Chasing Trends:

The allure of trends can be irresistible, but relentlessly chasing trends can compromise authenticity and consistency. Rather than succumbing to every fleeting trend, it’s advisable to maintain a steadfast commitment to your brand’s identity while judiciously incorporating trends that resonate with your audience.

12. Staying Within Your Comfort Zone:

Refusing to venture beyond your established content formula can result in stagnation. Embracing relevant trends that align with your brand can inject freshness and excitement into your content, fostering growth and engagement.

13. Monologuing Instead of Engaging:

In the nascent stages of Instagram, it functioned primarily as a platform for content sharing. However, in today’s landscape, engaging with your audience is paramount. Failing to initiate conversations, respond to comments, and participate in meaningful exchanges can leave your Instagram strategy feeling one-dimensional and uninspiring.

14. Proceeding Without a Strategic Blueprint:

Gone are the days of spontaneous posting without a plan. Crafting a strategic blueprint is essential for aligning your efforts with specific objectives, understanding your target audience, defining content themes, and adhering to a consistent posting schedule.

15. Overlooking Visual Quality:

Subpar visuals have no place on Instagram, where aesthetics are paramount. Investing in high-quality photography, proficient editing tools, and captivating graphic design is essential for capturing and retaining your audience’s attention.

16. Overemphasis on Sales Pitch:

While Instagram offers a potent platform for product promotion, inundating your audience with sales pitches can be counterproductive. Balancing promotional content with engaging, informative, and entertaining posts enhances the overall user experience and encourages sustained interest.

Instagram can be a valuable asset for businesses when used effectively. By avoiding these common mistakes and embracing best practices, you can harness the platform’s power to connect with your audience, build brand loyalty, and achieve your marketing goals. Remember, success on Instagram is not just about numbers; it’s about fostering genuine relationships and delivering value to your followers.

5 Misconceptions About Social Media Management and Why They’re Wrong

The digital age has brought us unlimited information, narratives, news, and connections around the clock. At the center of this is social media.  At its heart lies social media. Astonishingly, over half (50.64%) of the world’s population engages with social media, and of the 4.57 billion internet users, 83.36% are active on these platforms. Given that ubiquity, one would think that hiring managers would place a premium on having elite social media skills.  Surprisingly, this usually isn’t the case. Let’s dive into some common misunderstandings about social media and debunk them once and for all.

  1. Anyone can run social media accounts for a business.

  • Reasoning: In an age where almost everyone has a personal social media account, it’s easy to assume that managing a business account is just as straightforward.
  • Reality: While anyone can indeed create posts, effective social media management requires strategy, an understanding of analytics, and the ability to engage with audiences in a meaningful manner. It’s about crafting a brand voice, measuring ROI, and setting long-term goals. Personal use doesn’t equate to professional aptitude.
  • Case in point: Imagine inviting Gordon Ramsay to your home-cooked dinner. While both you and Ramsay use stoves and pots, the depth of expertise differs vastly. Similarly, while anyone can post, mastering social media strategy, brand voice, and analytics requires a higher level of expertise. 
  1. Social media success is based on luck.

  • Reasoning: Viral posts often seem to come out of nowhere, leading some to believe it’s all about catching lightning in a bottle.
  • Reality: Behind almost every viral post is a dedicated team analyzing trends, crafting content, and strategizing their release times. While there’s always an element of unpredictability, success in social media leans more on informed strategy than blind luck.
  • Case in Point: Remember the “Ice Bucket Challenge”? While it seemed spontaneous, its spread was a masterclass in understanding online user behavior and leveraging celebrity reach.
  1. Social media management is only for young people.

  • Reasoning: Digital natives, or those who grew up with the internet, often seem to have an inherent understanding of social platforms.
  • Reality: Effective social media management is about understanding human connection, storytelling, and strategy – skills that aren’t age-exclusive. Many experienced professionals bring a wealth of knowledge from traditional media that can be incredibly valuable in the digital space.
  • Case in Point:  I am 52 years old and have worked in marketing since 1994 and digital media since 2000.My deep understanding of leveraging community, copywriting, blogging and consumer behavior has been built over many years. That understanding and knowledge of current social media trends make my knowledge and approach stand out. Experience, strategy, and timeless skills aren’t age-restricted.
  1. Social media management is not a real job.

  • Reasoning: Given that many people use social media for fun, there’s a notion that turning it into a job is just an extension of a hobby.
  • Reality: Social media management involves content creation, analytics, customer service, strategy development, and more. Businesses invest significant resources because they recognize the tangible results a well-managed social presence can produce. Like any profession, it requires skill, dedication, and continuous learning.
  • Case in Point: Consider Vincent van Gogh, whose art was underappreciated in his time but is priceless today. In our era, businesses invest heavily in social media, recognizing its massive ROI potential. Crafting posts, analyzing data, and engaging users isn’t leisurely scrolling—it’s a profession demanding dedication.
  1. Social media management is not a specialized skill.

  • Reasoning: The DIY nature of social media, combined with an array of online tutorials, might make it seem as if professional training isn’t necessary.
  • Reality: While basic posting might not need specialized skills, effective social media management certainly does. Crafting campaigns, interpreting analytics, predicting trends, and understanding platform algorithms are all specialized areas of expertise.
  • Case in Point: Just as owning paint doesn’t make one Picasso, having access to social media platforms doesn’t make one an expert. Take John, who decided to DIY his startup’s social presence, only to see limited engagement. He then hired a specialist who overhauled the strategy, utilized platform-specific tools, and boosted visibility manifold.

Social media, in its deceptive simplicity, has given rise to numerous misconceptions. To recognize its true value and potential, it’s essential to debunk these misunderstandings. Like any tool, its efficacy relies not just on its inherent features, but on the skill and knowledge of the one wielding it.

 

Unlocking the Power of Facebook Groups: How Your Brand Can Thrive in the Digital Community

Imagine you’ve been given a key to unlock insights about your brand’s audience – a window into their wants, needs, and opinions. And what if I told you that the key is a Facebook group? You might be thinking, “Isn’t that just a place for idle chit-chat?” Turns out, it’s way more than that. It’s a golden opportunity to engage with your audience, gather insights, and build brand loyalty. You’d be curious to learn more, right?

Picture yourself, a brand manager, juggling tasks and targets, always looking for ways to connect with your audience. Now, imagine Facebook groups as your secret weapon – a strategy that helps you foster relationships with your customers and tap into their thoughts. It might seem like just another task to handle, but trust me, the payoff is huge.

So, let’s dive into the amazing world of Facebook groups and how you can use them to your advantage.

1. Understanding the Facebook Group Phenomenon

Facebook groups aren’t just for socializing. They’re a space where brands can build a community, share exclusive content, and engage in meaningful conversations. Imagine a tea brand with a Facebook group, where they share unique tea-based recipes, offer special discounts, and have a dedicated space for tea lovers to discuss their favourite blends.

2. Setting Your Facebook Group Goals

Before you dive in, it’s essential to know your objectives. Are you looking to build a community, boost customer engagement, offer exclusive content, gather customer feedback, drive sales, or enhance your brand visibility? Knowing what you want to achieve will guide your Facebook group’s direction.

3. Reaping the Benefits

A thriving Facebook group brings multiple rewards:

  • Building a dedicated community that becomes your brand’s advocates.
  • Creating an interactive space that strengthens connections between your customers and your brand.
  • Providing unique promotions and content that make your customers feel valued.
  • Gaining candid feedback and valuable insights from your most engaged customers.
  • Driving sales and enhancing your brand visibility as your group grows.

4. Creating Your Facebook Group

Setting up a Facebook group is pretty straightforward:

  • Go to your Page and navigate to the Groups section.
  • If you can’t see the option, make sure it’s enabled in your Page settings.
  • Click on “Create Group”.
  • Choose a name that resonates with your brand, set your desired privacy settings, and write a compelling description.
  • Click “Create” to bring your group to life.

5. Mastering Group Management

Having a group is one thing; managing it effectively is another:

  • Stay engaged: Respond to comments and discussions promptly.
  • Encourage participation: Foster a collaborative environment and acknowledge member contributions.
  • Moderate skillfully: Ensure discussions are respectful and on-topic.
  • Use exclusivity as an incentive: Offer unique content and promotions to keep members interested.
  • Stay consistent: Post engaging content regularly to keep members invested in your brand.

6. Growing Your Facebook Group

Strategic growth is essential:

  • Utilize your existing reach: Promote your group on your website, email list, and other social platforms.
  • Engage your customer base: Invite existing customers and email subscribers to join.
  • Foster exclusivity: Offer exclusive content and promotions to entice potential members.
  • Encourage interaction: Stimulate discussions to create a vibrant community.
  • Collaborate: Partner with other brands and influencers for cross-promotion.
  • Leverage Facebook ads: Use ads to reach a wider audience.

7. Harnessing the Power of Your Facebook Group

A thriving Facebook group is a goldmine:

  • Extract Customer Insights: Use the group to get feedback and insights directly from your customers.
  • Offer Exclusive Content: Keep your group members engaged with exclusive offers.
  • Drive Sales: Use your group’s influence to promote new products or services.
  • Enhance Visibility: Your group has the potential to reach new customers by showing up in the Facebook feed.

8. Understanding the Role of Community in Facebook Groups

Community is the heart of any successful Facebook group. It’s not just about marketing your products or services, it’s about fostering a sense of belonging. Groups provide a platform for your audience to connect, not just with your brand, but with each other. This shared community can lead to meaningful conversations, and these insights can help you adapt your products, services, or marketing strategy in real-time.

9. Tapping into the Power of Exclusivity

One of the most powerful benefits of Facebook groups is the ability to offer exclusive content and promotions. People love feeling special, and by offering group-only content or discounts, you’re giving people a reason to stay engaged with your brand. Exclusivity can also entice new customers to join the group, further growing your community.

10. Responding to Customer Feedback

A Facebook group allows your brand to have open, honest discussions with your customers. Whether it’s praise, criticism, or suggestions for improvements, this feedback is invaluable. Responding to this feedback not only shows that you value your customers’ opinions but also enables you to improve and adapt your brand accordingly.

11. Promoting New Products or Services

Launching a new product or service? Your Facebook group is the perfect place to build buzz. Share exclusive sneak peeks, behind-the-scenes content, or early access to new offerings. This not only drives sales but also helps to build anticipation and excitement in your community.

12. Boosting Brand Visibility and Reputation

As your group grows and becomes more active, your brand’s visibility will naturally increase. Each post, comment, or share increases your brand’s reach. Additionally, a thriving community can significantly boost your brand’s reputation. A group filled with positive discussions and happy customers can serve as a powerful testimonial for potential customers.

Facebook groups are more than just another marketing channel. They’re a space for you to listen, engage, and grow with your audience. Yes, it might require effort and time, but the payoff is worth it. Your brand will enjoy increased loyalty, deeper customer understanding, and, of course, enhanced sales and visibility. Ready to create your own thriving Facebook group?

Businesses on Threads

Exploring Threads: Meta’s New Social Media App and How to Navigate it

Exploring Threads: Meta’s New Social Media App and How to Navigate it

Meta, formerly known as Facebook, has recently launched its long-awaited social media platform, Threads, marking a significant shift in the social media landscape. This innovative “text-based conversation app,” as described by Meta’s CEO, Mark Zuckerberg, is already making waves. Within a day of its launch, Threads boasted more than 30 million users, indicating a potentially strong competitor to Twitter.

The Landscape of Threads

Threads allows users to generate posts of up to 500 characters, embedding links, and attaching images or videos. This platform shows remarkable promise, particularly when compared to Twitter, which has faced multiple controversies since being acquired by Elon Musk last year. The monetization of previously free features, staff cuts, and Musk’s provocative posts have left Twitter users and businesses disgruntled, creating an opening for Meta’s Threads.

A key aspect of Threads’ early success is its interconnectivity with other social media platforms. Users can link their Instagram accounts, making it easier to find and follow their Instagram connections on Threads. For businesses and advertisers, this feature offers a simplified way to scale their reach. Paul Kelly, Director of Analytic Partners, views Threads as a potential “one-stop shop for advertising” due to its integration with Meta’s network.

The Role of Threads for Businesses

Threads seems poised to deliver a valuable platform for businesses, particularly with its initial measures to safeguard brand identity. This app takes lessons from Twitter’s failed verification experiment, providing a robust verification process similar to Instagram’s. Those already verified on Instagram automatically receive verification on Threads, offering reassurance for brands that their identity will be protected.

The platform also appears to be taking a different approach to community moderation. On Twitter, under Musk’s watch, a lax approach to moderation led to a flood of negative messages, making it a minefield for businesses. In contrast, Threads seems keen to promote a healthier, more respectful discourse.

The ability for businesses to increase their reach and shareability on Threads also holds promise. Aubrey Brooks, a data analyst at Buttermilk, believes that content categorization should be a priority for Threads. Tools such as trending topics and content recommendations could amplify the messages of advertisers and enhance their visibility.

Despite the exciting potential of Threads, the platform does have some noticeable gaps in its current iteration. The lack of a desktop website, working hashtags, Direct Messages (DMs), or a dedicated feed for followed users are significant omissions. Also absent are post-scheduling options, and the process of switching between multiple accounts can be cumbersome. However, Instagram’s CEO, Adam Mosseri, has assured users that these features are forthcoming.

Businesses on ThreadsThe Do’s and Don’ts of Threads for Businesses

Understanding the intricacies of this new platform is essential for businesses seeking to maximize their presence on Threads. Here are some do’s and don’ts to consider:

The Do’s

  • Engage Strategically: Use the platform to cultivate genuine connections and foster conversations that are aligned with your audience’s needs and preferences.
  • Maintain Control Over Your Content: Be aware of Threads’ data sharing policies and terms of service.
  • Remain Authentic: Authenticity is key. The early stages of your presence on Threads should be about building relationships with your audience rather than pushing sales.
  • Claim Your Handle: Secure your brand’s handle on Threads early to protect your brand identity and allow for flexibility in your future strategies.
  • Experiment with Content: Capitalize on the unique features of Threads to engage your audience with diverse content styles.
  • Avoid Unnecessary Platforms: Do not feel obligated to use every new platform that comes along. If Threads aligns with your business objectives, great! If not, focus on the platforms that are already yielding results.
  • Stay Updated on Legal Changes: Keep an eye on any changes to the platform’s legal stance and terms of service. These updates can significantly influence your business’s approach to using Threads.
  • Monitor Platform Changes: New platforms like Threads can evolve rapidly based on user feedback. Keep abreast of these changes to ensure your strategies stay relevant.

The Don’ts

  • Over-Promote: Threads, like other social media platforms, is about building connections and fostering genuine engagement. Businesses should refrain from constantly promoting their products or services. Over-promotion can be seen as spammy and can alienate potential customers.
  • Ignore Customer Interactions: Businesses should avoid neglecting user comments or inquiries. Active and meaningful engagement can significantly enhance the brand’s image, showing that the company values its customers’ opinions and feedback.
  • Don’t Link Accounts Without Consideration: Businesses should be cautious when linking their Threads account to other social media platforms like Instagram. Unintended consequences, like account deletion, can arise due to policy differences between platforms. Businesses should thoroughly understand these risks before proceeding.
  • Replicate Content: Replicating the same content across all platforms can make the brand’s messaging stale and repetitive. It’s crucial to leverage Threads’ unique features to create fresh and exciting content that resonates with the platform’s users.
  • Don’t Overcommit Too Soon: While it’s important to secure a presence on Threads early, it’s equally crucial to avoid investing too heavily before understanding the platform’s potential and alignment with the business’s goals. Monitor the platform’s development and user feedback to inform your strategic commitments.

Threads, despite being a newcomer, appears poised to become a significant player in the social media landscape. With its impressive user numbers, features, and connections with Instagram, it provides a genuine opportunity for businesses to expand their social media presence. However, this should be done thoughtfully, taking into account the platform’s current limitations and expected updates. By adhering to the suggested do’s and don’ts, businesses can leverage the potential of Threads while safeguarding their interests.

 

Showcasing Your Event: Storytelling in Social Media Event Marketing

In the social media realm, showcasing your event requires more than just a social media post filled with pictures.  To truly capture the attention of your target audience, you must weave a compelling narrative around your event.

Simply posting on your platforms without a clear storyline just adds confusion and noise to the social media landscape. By sharing the event in a story framework, you’ll be providing clarity for your audience and boost engagement.  

I should know… I spent several years promoting nonprofit events as the agency’s marketing manager.  It didn’t take long to learn which posts fell flat and which ones got tons of engagement.  Below, find some of my best tips to showcase your event and rise above the noise in social media event marketing.

Spinning the Tale: Crafting a Compelling Event Narrative

Stories have a unique power to attract and engage. They help the audience visualize, feel, and connect with the event. How can we use this power?

For instance, if you’re organizing a charity run, you could start by sharing stories about the individuals or causes that stand to benefit from the proceeds. This adds a deeper layer of connection and purpose to the event, enhancing its appeal.

When crafting your story, think about the who, what, when, where and why of your event.

Unmasking the Real Stars: Celebrating the Unsung Heroes

Often, those who contribute the most are recognized the least. The spotlight often misses the event organizers, the volunteers, or even the attendees, who all play significant roles in making the event a success.

For example, highlighting a volunteer’s dedicated efforts in setting up a local fair, or celebrating an attendee who has never missed a yearly conference, can add a human touch to your promotion, drawing more interest and appreciation.

Vibrant Energy: Utilizing Visual Storytelling

Photos and videos aren’t just visual aids; they’re the life of your event’s story. They can capture the laughs, the cheers, the standing ovations – all elements that showcase the vibrant energy of your event. When photographing your event, go where the energy is.

For a music festival, capturing and sharing photos or short clips of attendees dancing, singing along, or simply enjoying the music can show potential attendees the electrifying atmosphere they can expect.

Through Their Eyes: Offering Unique Perspectives

An immersive perspective draws people in, making them feel part of the event. Think about the starting line at a marathon: the buzz, the nervous anticipation.  Get in there and get the video rolling as the gun goes off.  Capturing these moments from a participant’s perspective can make potential attendees feel as if they’re part of the action and want to join in next time!

Real Voices: The Impact of Testimonials

There’s no better promotion than a satisfied attendee singing praises about your event. Encourage attendees to share their experiences, what drew them to the event, and what they took away from it. These testimonials, shared as quotes or short video clips, can greatly enhance your event’s perceived value.  You can also use them next year to promote your event.

Capturing the Magic: Embracing Candid Moments

Not all magical moments are planned. Sometimes, the most touching, memorable parts of an event are the spontaneous reactions and interactions.

For example, sharing a video of an impromptu dance-off during a break in a conference or a photo of a speaker laughing heartily at a comment from the crowd can evoke emotions, making your event relatable and human.

Behind the Curtain: Acknowledging the Pillars of the Event

Recognition can boost morale and commitment among your event team while also showcasing the effort that goes into organizing the event. Consider spotlighting individuals or teams and sharing their stories or contributions.

Everyday Wonders: Expanding the Definition of ‘Event’

An event needn’t be a grand gathering. An event could be a customer unboxing and using your product, a team brainstorming session, or even a regular office day. By treating these moments as events, you can generate more content and engage your audience regularly.


FAQs

1. How can I effectively tell a story about my event? Start by identifying the key elements of your event that are emotionally engaging or unique. These could be the cause behind a charity run or the preparation efforts for a community fair.

2. What are some ways to capture the energy of an event? Photos and videos are your best tools here. Capture diverse moments, from the intensity of a keynote presentation to the joyous cheering of the crowd.

3. How do testimonials help in promoting events? Testimonials offer a first-hand perspective of the event, providing a genuine and relatable promotion that can appeal to potential attendees.

4. How can I acknowledge the unsung heroes of my event? Feature them in your posts, acknowledge their contributions in captions, conduct quick interviews, or share behind-the-scenes shots that highlight their efforts.


Marketing Analytics

Harnessing the Power of Social Media Listening: From Insights to Action

In the digital age, social media has become a treasure trove of information and a powerful platform for connecting with your audience. However, for those new to social media listening, it’s important to understand the tools, methods, and techniques involved in order to make the most of this valuable practice. In this article, we will explore various aspects of social media listening, including monitoring tools, staying up to date on industry trends, tracking competitors’ metrics, conducting sentiment analysis, and identifying key themes and topics.

Monitoring Tools: Hootsuite and Brandwatch

Monitoring tools like Hootsuite and Brandwatch are widely used in the realm of social media listening. Hootsuite is a popular social media management platform that allows users to monitor multiple social media accounts, schedule posts, and engage with their audience. With Hootsuite, you can set up keyword alerts, track brand mentions, and access analytics to measure the performance of your social media efforts. While Hootsuite offers free plans, there are also paid options with advanced features and expanded capabilities.

Brandwatch, on the other hand, is a comprehensive social listening and analytics tool that provides in-depth insights into brand mentions, sentiment analysis, and industry trends. It allows you to monitor social media conversations, track competitors, and gather valuable data to inform your marketing strategies. Brandwatch is a paid tool, with different pricing plans based on the level of features and services required.

Staying Up to Date on Industry and Trend Monitoring

To stay up to date on industry trends, there are several effective methods you can employ:

  1. Follow Industry Influencers: Identify key influencers and thought leaders in your industry and follow them on social media platforms. Pay attention to the content they share, engage in discussions, and take note of the topics they discuss. Influencers often provide valuable insights and early signals of emerging trends.
  2. Join Industry Groups and Communities: Participate in relevant industry groups and communities on platforms like LinkedIn, Facebook, or specialized forums. Engage in discussions, ask questions, and share your knowledge. These communities are a rich source of industry-specific information and provide an opportunity to connect with like-minded professionals.
  3. Set Up Google Alerts: Use Google Alerts to receive email notifications about specific industry-related keywords, topics, or trends. This way, you can stay informed about the latest news, articles, and discussions happening online.
  4. Read Industry Publications and Blogs: Follow industry-specific publications and blogs to gain insights into the latest trends, developments, and best practices. Subscribe to newsletters or RSS feeds to receive regular updates.

Tracking Competitors’ Metrics on Social Media

Tracking your competitors’ metrics on social media is essential to benchmark your own performance and identify areas for improvement. Some effective ways to track competitors’ metrics include:

  1. Social Media Analytics: Most social media platforms provide native analytics tools that offer valuable insights into your competitors’ metrics. These tools allow you to analyze their engagement rates, follower growth, reach, and impressions. By comparing these metrics to your own, you can identify patterns, trends, and areas where you can gain a competitive advantage.
  2. Third-Party Monitoring Tools: Utilize third-party social media monitoring tools, such as Sprout Social or Socialbakers, which offer competitor tracking features. These tools provide detailed analytics and allow you to track your competitors’ social media performance, including content performance, audience demographics, and engagement metrics.
  3. Manual Tracking: Conduct manual tracking by regularly visiting your competitors’ social media profiles, monitoring their posts, and noting engagement levels. Observe the type of content they share, the frequency of posting, and the interactions they receive. This manual approach can provide qualitative insights that go beyond raw metrics.

Conducting Sentiment Analysis

Sentiment analysis helps evaluate the emotional tone behind social media conversations and mentions. Here’s how you can conduct sentiment analysis:

  1. Manual Analysis: Manually analyze individual posts, comments, or mentions by assessing the language, tone, and context. Categorize the sentiment as positive, negative, or neutral based on the emotions expressed. This method requires careful reading and interpretation.
  2. Automated Tools: Utilize sentiment analysis tools such as Brandwatch, Lexalytics, or MonkeyLearn. These tools use natural language processing algorithms to automatically analyze social media data and determine sentiment. However, it’s important to note that automated sentiment analysis may not always be 100% accurate and may require manual validation.
  3. Customized Machine Learning Models: Develop your own sentiment analysis model using machine learning techniques. This approach involves training a model on labeled data to classify sentiment accurately. This method provides flexibility and allows customization according to your specific industry or brand requirements.

Systematic Identification of Key Themes and Topics

Identifying key themes and topics from social media conversations requires a systematic approach. Here are some steps to follow:

  1. Data Collection: Gather a significant volume of social media data using monitoring tools or APIs. Collect data related to your brand, industry, and relevant keywords.
  2. Preprocessing: Clean and preprocess the data by removing irrelevant or duplicate content, standardizing text formats, and handling any noise or inconsistencies.
  3. Text Analysis Techniques: Apply text analysis techniques such as topic modeling (using algorithms like Latent Dirichlet Allocation or Non-negative Matrix Factorization) or keyword extraction to identify recurring themes or topics. These techniques help uncover hidden patterns and categorize content based on similarity.
  4. Visualization: Visualize the results using word clouds, network graphs, or topic distribution charts. These visual representations make it easier to understand and communicate the identified themes and topics.

By following these systematic steps, you can distill valuable insights, assess statistical relevance, and gain a comprehensive understanding of the key themes and topics prevalent within your social media conversations.

From insights to action, social media listening allows you to gather invaluable information, understand your audience, and make informed business decisions. Implementing effective social media monitoring tools, staying updated on industry trends, tracking competitors’ metrics, conducting sentiment analysis, and identifying key themes and topics are crucial steps toward turning insights into actionable strategies for the success of your business.

marketing for small craft breweries

Social Media Marketing for Breweries: 10 Creative Tips to Stand Out and Build Your Unique Brand Story

Craft breweries have exploded in popularity over the past few years, making it even more important to have a strong social media presence and targeted marketing plan. For small craft breweries, developing a unique value proposition and incorporating it into their storytelling can help set them apart from their competition. In this blog post, I’ll outline ten unique social media ideas for breweries that can help them elevate their brand identities, engage with their followers, and showcase their unique value proposition.

  1. Behind-the-scenes content: Share the story of your brewery

Every brewery has a unique story to tell. Share your origin story, the inspiration behind your beer recipes, or your commitment to sustainability. By showcasing the brewing process and your passionate team, you give your audience a glimpse into what sets your brewery apart. Share photos and videos of your team working on new recipes, or the brewers discussing their craft. This type of content helps humanize your brand and creates a deeper connection with your followers.

  1. Limited edition releases: Build excitement around your unique offerings

Craft breweries often pride themselves on their innovative, small-batch creations. To capitalize on this, launch exclusive, limited-time beers with engaging visuals and storytelling that highlights what makes each release unique. Create a sense of urgency by using countdown timers and emphasizing the limited availability of these special brews. By offering something distinctive and exclusive, you’ll give potential customers a reason to choose your brewery over others.

  1. Virtual beer tastings: Connect with your audience in a personal way

Hosting live-streamed beer tasting events on platforms like Facebook Live, Instagram Live, or YouTube allows you to connect with your audience on a more personal level. Use these events to showcase your brewery’s unique value proposition, whether it’s your emphasis on local ingredients or your commitment to a specific brewing technique. Invite guest speakers, such as beer enthusiasts, brewers, or food pairing experts, to further engage your audience and showcase your expertise in the craft beer industry.

  1. Collaborations with local influencers: Tap into new audiences

Partner with micro-influencers in your area who have a strong following and passion for craft beer. Create content together, such as taste tests or brewery tours, that highlights your unique offerings and the qualities that set your brewery apart. By tapping into the influencer’s audience, you’ll reach new potential customers who may not have discovered your brand otherwise.

  1. Themed photo contests: Engage your audience while showcasing your unique value

Run a themed photo contest on Instagram or Facebook that encourages users to submit pictures of themselves enjoying your brewery’s beers in creative ways that highlight your unique value proposition. For example, if your brewery focuses on eco-friendly practices, the theme could be “sustainable sipping.” Offer prizes like brewery merchandise or free beer for the winners, and be sure to use a unique hashtag for the contest to make it easy for others to discover your brand.

  1. Interactive polls and quizzes: Showcase your expertise and gather valuable insights

Engage your audience with interactive content, such as polls on favorite beer styles or quizzes to test their beer knowledge. This type of content not only entertains your followers but also positions your brand as an expert in the craft beer industry. As you create these polls and quizzes, be sure to incorporate your unique value proposition to further distinguish your brand.

  1. Creative hashtag campaigns: Build a sense of community

Develop a unique and memorable hashtag for your brewery and encourage customers to share their experiences using it. This will create a sense of community and make it easier for potential customers to discover your brand. For example, if your brewery’s unique value proposition is its focus on locally-sourced ingredients, you could create a hashtag like #LocalBrewLove.

I help small businesses develop comprehensive marketing campaigns, define their marketing strategy, and create unique digital marketing campaigns.  Reach out to schedule a discovery call today! 

how to market yourself on patreon

Marketing Yourself on Patreon: Tips for Creators

Are you a content creator looking to make a living from your passion? Look no further than Patreon! With millions of active users, it’s the perfect platform to monetize your work by offering exclusive content and rewards to your patrons in exchange for a monthly subscription fee.

Patreon is a subscription-based platform that functions as an exclusive club for its subscribers. It allows creators to monetize their services, advice, and specialized content, as well as interact with their fans. Types of content you’ll find on Patreon include sneak peeks of upcoming projects, personalized messages, tutorials, lessons, exclusive merchandise, and digital downloads. The kind of material you find on Patreon truly depends on the creator and their niche.

But creating a Patreon page isn’t enough to succeed. To build a strong following and attract more patrons, you need to market yourself effectively. Here are some tips to help you stand out from the crowd:

Define Your Niche and Target Audience

To begin with, define your niche and target audience. Consider what type of content you want to create and who your audience is. This will help you create content that resonates with your audience and helps you stand out from the crowd.

Create a Compelling Profile

Your Patreon profile is your online storefront. Make sure it’s complete with a professional profile picture, an engaging bio, and a clear description of your work. Use high-quality images and videos to showcase your work and make it easy for patrons to understand what they can expect from you.

Offer Exclusive Content and Rewards

One of the biggest draws of Patreon is the exclusive content and rewards creators offer to their patrons. To attract more patrons, you need to offer something unique and valuable. This could be early access to your work, behind-the-scenes content, personalized messages, or exclusive merchandise.

Leverage Social Media

Social media is a powerful tool for marketing on Patreon. You can use platforms like Twitter, Facebook, and Instagram to promote your Patreon page and engage with your audience. Share sneak peeks of your upcoming projects, behind-the-scenes content, and exclusive offers to entice your followers to become your patrons.

Collaborate with Other Creators

Collaborating with other creators is a great way to expand your reach on Patreon. Look for creators in your niche who have a similar target audience and reach out to them for collaborations. You could create joint content, cross-promote each other’s work, or offer exclusive discounts to each other’s patrons.

Engage with Your Patrons

Engaging with your patrons is key to retaining them and attracting new ones. Make sure to thank your patrons for their support, respond to their messages and comments, and ask for their feedback. This will create a sense of community around your work and make your patrons feel valued.

Be Consistent and Transparent

Consistency and transparency are essential for building trust with your patrons. Make sure to deliver on your promises and offer regular updates on your work. Be transparent about your goals and how you plan to use your patrons’ support. This will help you build a loyal following and attract new patrons.

Analyze Your Metrics

Analyzing your Patreon metrics is essential for understanding what works and what doesn’t in your marketing strategy. Keep an eye on your patron growth, engagement rate, and revenue, and use this data to optimize your content and marketing strategy.

Promote Your Patreon Everywhere

Make sure to promote your Patreon page everywhere you can, including your website, email newsletter, business cards, and any other marketing material. The more exposure your Patreon page gets, the more likely you are to attract new patrons.

Never Stop Learning and Experimenting

Finally, never stop learning and experimenting with your marketing strategy. Keep up to date with the latest trends and best practices, and be willing to try new things. What works for one creator may not work for another, so be open to experimenting and finding what works.

In conclusion, marketing yourself on Patreon requires creativity, consistency, and transparency. By defining your niche, creating a compelling profile, offering exclusive content and rewards, leveraging social media, collaborating with other creators, engaging with your subscribers, being consistent and transparent, analyzing your metrics, promoting your Patreon page everywhere, and never stop learning and experimenting, you can attract more patrons and build a successful career on Patreon.

Remember that Patreon is not only a platform for monetizing your work but also a community of supporters who believe in your talent and want to see you succeed. By building a strong relationship with your patrons, you can not only achieve financial stability but also gain a loyal fan base that will support you throughout your career.